1. I do not have an account with Phentex Corp., Can I still place an online order?

Yes. If you do not have an account, simply place the order without filling in the account number field of the order form. An Phentex customer service representative will verify your shipping and billing information and will contact you regarding your intended use of our products. A New Customer Set Up Form may be forwarded to you. Once we receive your completed form, your account will become active and your order will be on its way. .............................................................................

2. What will my information be used for?

All data submitted to Phentex Corp is kept confidential and will not be sold to any third party under any circumstances. .............................................................................

3. I forgot my password. What do I do?

When you register, we will ask you for a reminder phrase to help you remember your password in the future. Use a phrase that will provide a clue to your own personal password. If you still can't remember, simply send an email to jzhang@phentex.com, indicating your user ID (if you remember it) or your full name and address and ask to have your password reset. We will reset your password to a generic word and email you back the information. You can then login with this information and change your password back to something more familiar by changing your profile. ..............................................................................

4. How do I use Product Search?

he Product Search allows you to search the entire Phentex catalog database using a number of criteria.Search Within The search engine defaults to search the entire database but you can also choose to search only the compounds.Product Description Enter the key words in the description of the product you are seeking. The system will search on word fragments. For instance, a search on "copper oxide" will show all results with both words.Product Number If you know the item number of the Phentex product you seek, simply enter the five or six digit number. CAS (Chemical Abstract Service) Number The CAS number search allows you to enter the three-part Chemical Abstract Service number of the item you seek. ..............................................................................

5. What is Custom Synthesis? How is it works?

Any times, you may need the chemicals which are rare and hard to find. We have capability to customize production per your request with our finest chemists.